Patient

After being discharged from the nursing home, having my care manager with me every step of the way gave me so much comfort. I knew exactly what I needed to do. It felt like I had a personal assistant to help with any issues getting what I needed.

Doctor

My patients are oftentimes provided very little information at the time of discharge. Providing education and information about their hospital and SNF stay, and pointed discharge instructions is key to helping them adhere to their treatment plan. Also, when I connect with all of the patient’s outpatient providers and give them insight into their patient’s recent experience, they are super appreciative, receive a much clearer picture, placing them in the best position to take care of their patient.

Patient

It takes me quite a bit of time to review the packet that a hospital sends along with the admission details. The DC snapshot that Puzzle provides gives me a true picture as to what is going on with my patient in a clear and concise manner.

Doctor

Being able to focus on direct care to my patient is key in not only being efficient but improves the interaction I have with my patients. I love that I can leverage the care management team to take care of appointment scheduling, peer-to-peer scheduling, obtaining DME and everything else that they do. It is super helpful.